Return & Refund Policy

At Gulf Cart (gulfcart.qa), your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 30-Day Free Return Policy to make your shopping experience worry-free.

1. Eligibility for Returns

  • You have 30 calendar days from the date of delivery to request a return.

  • Items must be unused, undamaged, and in original packaging with all tags/accessories included.

  • Proof of purchase (order number, invoice, or receipt) is required.

2. Non-Returnable Items

Certain products are not eligible for return, including:

  • Personal care items (for hygiene reasons).

  • Products damaged due to misuse, accident, or unauthorized alterations.

  • Items purchased on final clearance (if marked as non-returnable).

3. Return Process

To initiate a return, please contact us:
📧 Email: gulfcart1@gmail.com
📱 WhatsApp: +97466547873

Our support team will guide you through the return process and arrange a free pick-up of the product.

4. Refunds

  • Once your return is received and inspected, we will notify you of the refund status.

  • Approved refunds will be processed to your original payment method within 7–10 business days.

  • If you paid Cash on Delivery (COD), we will issue your refund via bank transfer or store credit.

5. Exchanges

If you wish to exchange your product instead of a refund, we will be happy to process it (subject to availability).

6. Contact Us

For any questions regarding our Return & Refund Policy, please reach out to us:
🌐 Website: www.gulfcart.qa
📧 Email: gulfcart1@gmail.com
📱 WhatsApp: +97466547873